COMPUTER REPAIR IN ROANOKE

We were up for an overall upgrade and Ken was our man! As always, upgrades can be challenging at times in transferring data to the new computers and upgrading to newer versions of software. Ken did a fantastic job, and I would highly recommend him as he was available during the upgrade and has been readily available after the upgrade.
Thank you again Ken.

Ken saved the day for our company today. Even though we had not used Computers in Roanoke service before, he re-arranged his schedule to handle an emergency we had with our main computer system. We are very pleased with this company and their service.

Ken is great to work with. He’s very responsive and knowledgeable. He’s saved our butts more than once!

I have used this company for at least 7 years for home computer work. Recently transitioning to a major virtual enterprise, I needed extra expertise and Computers in Roanoke provided it and then some. the project included setting up several monitors and managing security. Not only was the job turn key and worked well from the beginning but the support is suburb. Sometimes IT folks talk above one’s ability to understand; not so in this case. also, there is follow up service: you are not forgotten.

Ken went far above excellent service when he went to repair my disabled friend’s computer. He cleared up the problem plus helped her reset passwords and set up a new email. He told her if she needed any more help to call and he would run back by her house. He charged no more than a service call He’s the BEST! Don’t call anyone else!

After doing a google search for computer repair, I picked Ken and was pleased he answered on a Sunday and proceeded to answer all my questions and scheduled a pick up. Had a quote that night and it was very reasonable. Work was done quickly and dropped off with me at my convenience. I am very pleased with Ken and will continue all work with him. Everyone should consider Ken for all of their technological needs. Thank You Ken.

After doing a google search for computer repair, I picked Ken and was pleased he answered on a Sunday and proceeded to answer all my questions and scheduled a pick up. Had a quote that night and it was very reasonable. Work was done quickly and dropped off with me at my convenience. I am very pleased with Ken and will continue all work with him. Everyone should consider Ken for all of their technological needs. Thank You Ken.

I can’t say enough good things about Ken with Computers in Roanoke.
He has taken care of all our business computer needs for years here at Permits Plus Inc. in Troutville VA… He is very professional, super knowledgeable, extremely reliable and all-around nice person. He has rescued the day for us on many occasions throughout the years. When things go wrong, he has you up and running as fast as he can. He not only troubleshoots and repairs but researches and sells us new computers also. He most recently researched and sold us laptops so that we could work from home. He knows just what we need. Computers in Roanoke has our most high recommendation.

I contacted Ken for advice about repairs I was personally making to my wife’s laptop. I did so based on the good reviews I read about him and his work. Though I wasn’t previously a customer, Ken took the time to look into my problem and give me suggestions. At no time did I feel he wanted to rush me off the phone or had better things to do. Anyone so willing to help a stranger in need has revealed a character worthy of consideration for your business. If I ever have a need of computer services, I know where I will call.

Nothing but positive experiences. Service is always fast, and pricing is reasonable. I highly recommend.

Our company owns and operates 21 Little Caesars restaurants throughout Roanoke, Lynchburg, and the rest of southwest Virginia. We have utilized Computers in Roanoke’s tech services as needed for almost 10 years – they are excellent in all IT aspects but the area we’ve generally needed help in is our POS systems and security cameras. The CIR team has always been prompt, responsive, and efficient in installing and maintaining what we’ve needed. We couldn’t recommend them higher!

I have used Computers in Roanoke for a number of years for a wide range of services . The owner Ken is knowledgeable, punctual, and reasonably priced. I would highly recommend him to any person or business.

Ken at Computers in Roanoke is amazing! I send all my friends to him. Great rates, easy to work with and always does the job well. I can’t recommend him highly enough. He’ll listen to what you need and actually do what he says. That’s rare these days! Give him a holler if you get the chance. You’ll be glad you did.

I have used Computers in Roanoke for many years. Always has done a great job, provided fast service, and been very reliable. Very reasonable rates, honest and trustworthy!! Would recommend to anyone!!

Excellent service, very knowledgeable and all-around great to work with!

We have used Computers in Roanoke for several years and couldn’t be happier. Ken is knowledgeable, professional and patient with us old-timers that easily get confused with all the technology. Having someone come to the house certainly makes it much more convenient. With all that, the cost is very inexpensive. Ken is friendly and might even share a good recipe with you…how’s that for full service!

Very available and very helpful. Patient with those who have little or no computer knowledge. Willing to tackle complicated problems; for example, I needed my computer to interface with my job and Ken tackled the whole project with success. Also very available.

Computers in Roanoke has handled our computer setups since we first started our business, as well as any issues we’ve run across after that. Gave us a great consult and recommendations on our current security system as well. Excellent customer service!!

I have been EXTREMELY satisfied with help from this service. They are available, knowledgeable and see that one understands the process. I try to use them at least once a month and find that I am learning the nuances of the quickly changing computer arena. Highly recommend.

I own the Tropical Smoothie cafe”s on Brandon Ave and 460 at Blue Hills Village dr . Ken has been fantastic to work with . He has taken care of my computer and security needs and has gone above and beyond . His services are priced reasonable and his response time was amazing . I would recommend him and Computers in Roanoke to anyone .

I want to make a BIG recommendation for Ken Waybright at Computers in Roanoke. If you have a Windows machine you will eventually have problems. lol Ken comes to you with expertise and very reasonable prices. I got in touch with him this morning through Yelp and he answered almost immediately and was here this afternoon. Turns out the problem is with Microsoft Edge, but he was able to give me suggestions for how I can still get online, aka using Chrome or Firefox. I wouldn’t call anyone else.

This is the second time we have used Computers In Roanoke. The first time we had a power outage and the computer died. He came to the home, picked up the computer, and in under a week had a remedy for us.

This time our other computer was not able to handle the platforms I use daily and was thus, sluggish. Ken was here under 24 hours, diagnosed and told me what he recommended. In under a week he had the parts and was back.

If I had brought the computer(s) to the store on Brambleton Ave, I would have had to drive the computer to them, and then pay a fee just for the diagnoses.

This was convenient and affordable. No surprises and the fee remained the same.

Ken took the time to understand our specific needs and concerns. offered valuable advice on camera placement, system features, and budget considerations, ensuring we got the solution that was right for us.
The installation process was efficient and caused minimal disruption to our daily operations. The technicians were courteous, respectful, and cleaned up thoroughly after themselves.
Ken provided clear and concise training on how to use the system, making it easy to access and monitor the cameras.
The customer service has been fantastic. They are always responsive to our questions and helpful in resolving any minor issues we’ve encountered.

Ken is knowledgeable and easy to do business with. He installed my cameras and solar panels. Very professional.

Ken, took care of my laptop issue quickly. He was able to add more space and upgrade my hard drive. I will be calling him again if I have another issue. Super friendly and came to my workplace to pick up my laptop – great service!

Ken has gone above and beyond to help our business with our needs – He made it work to come out and get our POS system hooked up so we could open. He even came out in the freezing cold to help us fix an issue with a connection for the internet!!! I highly recommend this company to anything that needs his services!!!