RESIDENTIAL SERVICES

Just have a basic network in your home? It may not be as simple as you think. It may be filled with gaming systems, multiple desktops, wireless systems, home automations, laptops, tablets, smart phones, and your streaming devices! Having this many systems running on one network can lead to conflicts or routing issues. No need to worry! Computers in Roanoke offers a wide array of home network support services to keep your home network running smoothly.

Computer Repair

Having a hardware issue can be a real pain, but we’re here to help you. We offer repair for desktops, laptops, thin clients and workstations. No matter what the problem we offer a solution. From RAM to replacing hard drives, network cards, CD/DVD/BluRay Drives, graphic interface cards, and so much more. Setting up a new printer? We help with that too. Many people in south western Virginia use our services to get their printer working quickly and efficiently. We work with wireless printers, wired printers and network printers. We are more than happy to schedule a visit to get your printer operational on your PC network.

Virus Protection & Removal

In today’s online environment, viruses are everywhere. You can never be too safe. We can remove pre-existing viruses as well as set you up to prevent more in the future. We equip you with the most efficient virus protection and make sure you know how to continue to keep your system safe.

New & Refurbished Systems

Computers in Roanoke offers great deals on used and refurbished desktops and laptops. We can set you up with the system that works best for you without the cost of buying brand new. Not only do we sell you the hardware but make sure that you’re set up with what you need to get rolling.

Home Automation

Computers have come a long way in the last 15 years. Today just about every thing you purchase can somehow be connected to your computer wifi or your wired router. Home automation can come in the form of security cameras, lights, your television, or electrical outlets. Even your air conditioner or HVAC system can now be controlled through your smart phone. We can help you install, repair or replace your whole system and bring your home into the 21st century.

Wireless

Do you use a wireless router for your high speed internet? With over 256 possible connections on a wireless node and several channels to set it up on, much can go wrong if installed incorrectly. We are able to not only setup a wireless system in your home, but manage it as well. One of the great things about networks is that they can be secured. We provide ways to lock out unwanted guests, set up limits for your children and even limits to where you can go online (if your router provides this given feature).

Data Back Up

Backing up your data is vital. No one wants to think of the worst case scenario, being your system crashing… but unfortunately these things do happen. We can make sure you’re prepared by having all of your files on back up.

Purchasing Assistance

Not only do we service your home systems but we teach you along the way. We want to make sure you to understand the software we set up for you and continue to benefit from it long after we leave. We’ll guide you through getting the most out of your home computer system.

Software Support & Training

Not only do we service your home systems but we teach you along the way. We want to make sure you to understand the software we set up for you and continue to benefit from it long after we leave. We’ll guide you through getting the most out of your home computer system.

IP Conflicts & Configurations

Have you ever received one of those pesky IP Conflict messages on your smart phone or tablet or home computer? We have you covered! Most home network systems start at a router or cable modem, from there they can extend into both wired and wireless regions of your home. This is one of the most common problems in a home network. An IP Conflict simply means that two or more machines share the same IP address which prevents you from getting online. We can fix this.

Communication Between Devices

Do you have multiple computers you need connected for sharing files? We’re able to connect those systems together so you can create home shared drives and protect those files and hardware. We can also also help you connect wired and wireless systems to work seamlessly with each other.

Cat5 Services

Perhaps you have a more traditional wired internet system? You’re in luck! We can service that too! We can replace cat5 cables by either making custom patch cables or running new lines for your home network. We also install small unmanaged switches in case you need to extend your network.

Installing New Hardware/ Peripherals

In today’s online environment, viruses are everywhere. You can never be too safe. We can remove pre-existing viruses as well as set you up to prevent more in the future. We equip you with the most efficient virus protection and make sure you know how to continue to keep your system safe.

Computer Monitoring

We all want to keep our children safe from unwanted images and sites on the internet. We can set restrictions on your home system to make sure they aren’t visiting anything that you’re not aware of. We not only keep your network safe but also your family.

Security Camera Support/ Training

We work with more than just computers… We also proudly support security camera systems.
We can help with any home or business security setup and as well as troubleshoot any issues you may have with them. From repairing hard drive based systems to newer SSD based systems, replacing outdated cameras with newer models or running additional lines… we do it all!

  • Support of HD 1080p systems
  • Networking and new camera lines
  • Camera replacement
  • Upgrade larger a Hard-drive
  • Integrate into your network
    DCJS ID #11-16966
CONTACT US ABOUT RESIDENTIAL SERVICES

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OFFICE LINE

1.800.555.6789

EMERGENCY

1.800.555.0000

WORKING HOURS

9:00am – 6:00pm